
Leadership is influencing others. It is setting the vision—the purpose, picture of the future, and values. The purpose answers our why, the picture of the future answers the what, and the values answer the how. Values determine how we behave. For us to succeed, the company must be the employer, supplier, investment, and client of choice. Everyone has a role to play, and that role must be clear. Success means getting results and building relationships. We set goals and work together to meet them with appropriate guidance and support. Our goals are set: From X to Y by when. We commit to and follow up on the goals. Everyone can grow and contribute more and more. We learn from our experiences and build better systems to ensure ongoing success. We appreciate each other in meaningful ways.

